Job opening

Medical Assistant

Heartland Dermatology and Skin Cancer Center, PA | Hays
Closes Nov 8, 2026
Role overview

Deliver patient care as a medical team member providing the most efficient and highest quality of care possible while maintaining compassion for the patient’s needs. Assist with exams and procedures as directed by the provider. Act as a patient advocate. Position is full-time; Monday - Friday.


Medical Assistant

Position Summary

Deliver patient care as a medical team member providing the most efficient and highest quality of care possible while maintaining compassion for the patient’s needs. Assist with exams and procedures as directed by the provider. Act as a patient advocate.

PHI Access and Disclosure

It is the policy of our practice that all providers and staff preserve the integrity and confidentiality of protected health information (PHI) pertaining to our patients. To ensure that staff members have the necessary medical and PHI to provide the highest quality medical care possible, they will have access to the patient’s medical chart, demographic information, and, when necessary financial information. The staff member must sign a Confidentiality Agreement before receiving access to this information

Primary Responsibilities

Patient Care

Tier 1-3 MA:

Obtain a history of present illness/concerns, obtain HPI and any updates
Perform a review of systems with the patient
Prepare patients for examination and/or procedures
Take past medical, family, medication, allergy, and social history and update at eachvisit
Complete patient notes, chief complaint, review of systems, scribingexam, scribingassessment, and scribing the treatment plan as outlined by the provider. Input and verify information for MIPS to ensure favorable results
Perform suture removals, and provide instructions on post-op wound care
Take phone calls and return phone messages, triaging patients as necessary
Work faxesin a timely manner
Assistteammates in managing their workload effectively. Offer to help with tasks or assignments when possible. Collaborate with team toidentifyways to distribute workload and delegate as appropriate
Stay up to date on current best practices and new medications
Assistpatient to the exam room, bathroom, or mode of transportation as necessary
Other duties as assigned

Tier 2-3 MA:

Provide education and support to patients and their families. Help patients make informed decisions surrounding their care and treatment plans
Input medications and prescriptions as ordered by the provider. Provide medication education to the patient as appropriate
Complete re-fill requests
Contact patients with benign/no treatment needed pathology results
Administer medication and treatments as ordered by the provider using the Five Rights of Medication Administration

Tier 3 MA:

Contact patients with malignant or pre-malignant pathology results and schedule follow-upsprocedures and appointments.
Execute closed loop communication when collaborating with outside providers/specialists
Mix and draw up medications including anesthetic, methotrexate, 5-FU, IMSteroidsand others according to clinic policy and provider orders
Perform phototherapy treatments per clinic protocols and as directed by prescribing provider
Assist Providers

Tier 1-3 MA:

Assist the provider during the examination asrequired
Enter prescriptions as directed by the provider
Assistin obtaining prior authorization forspecialtymedicationin accordance withclinic workflows
Prepare surgical supplies and equipment for surgeries and procedures
Complete specimen collection for lab testing, and document accordingly
Assistprovider with biopsies,surgeriesand procedures
Prepare for outreach/satellite clinics
Perform temperature and quality control checks as instructed by CLIA officer
Complete all documentation and scribing for patient visits and patient communication
Tier 3 MA

CompleteiPledgedesignee, confirmation, register, andassistin counseling patients as instructed by provider
Other Duties

Tier 1-3 MA

Clean and prepare the exam room after each patient visit
Prepare instruments for sterilization andutilizeautoclave as directed bymanufacturer. Perform weekly and monthly autoclave maintenance
Restockexam, surgical, and treatment areas. Report items that need to be re-ordered
Keep all work areas clean and organized, including shared areas
Empty and wipe down trash receptacles, both contaminated and non-contaminated
Remove biohazards/sharps containers from exam rooms following OSHA guidelines for packaging and disposal
Vacuum and sweep flooring as needed
Wash,foldand put away laundry
Prepare specimens for courier pick up and complete associated logs and documentation
Assistwith answering incoming phone calls to the clinic
Attend regular staff meetings and provide feedback as neededregardingpolicies and procedures
Act as a champion of positive change within the clinic. Foster and model the behaviors that reflect and support the desired group culture for the organization. Constructively offer feedback to the clinical team when there is incongruence with behaviors and the desired culture
Otherdutiesas assigned by lead nurse

Job Qualifications:

High school diploma or GED
Active CPR certification
Willing to use nursing skills
Willing to learnnumerousdermatologic procedures
Willing to work independently yet closely with others as a team player
Able to take initiative
Possess strong attention to detail
Able to communicate effectively (verbally and in writing) with patients, providers,and staff
Able to learn and perform procedures and tasks as listed in the job description
Must be capable of lifting and carrying 20lbs, and occasionally up to 50lbs
Must be proficient in using basic medical math skills
Problem-solving and use of reasoning skills to make discriminating judgments knowing right from wrong
Have legible handwriting
Dress according to guidelines in personnel manual
Must be capable of utilizing EHR for medical documentation on both desktop and tablet platforms
Successfully completedermtechprogram and obtain certification

Equipment Used:

Office equipment such as computers, printers, copiers, phones, fax machines, calculators, computer software, iPad, instrument sterilizer, UVB machine,blu-light machine, medical instruments, electric exam chairs, blood pressure cuff, and other not mentioned office and medical equipment.