About this event
Join The Chamber in Hays, Kansas at this special customer service workshop offered by national speaker Mike Henke. This special event is sponsored by Heartland Credit Union.
This fast paced session explains how customer expectations have risen, how we can customize our service since all customers are not the same, and, "what is in it for me" as an employee so they are motivated and work independently! Explore best practices in communication, conflict resolution, and delivering exceptional experiences! Hear how to guide your team on providing a customer first experience that drives satisfaction and loyalty!
This fast paced session explains how customer expectations have risen, how we can customize our service since all customers are not the same, and, "what is in it for me" as an employee so they are motivated and work independently! Explore best practices in communication, conflict resolution, and delivering exceptional experiences! Hear how to guide your team on providing a customer first experience that drives satisfaction and loyalty!
At a glance
Thursday, October 24, 2024
2:00 PM
Rose Garden Banquet Hall & Catering 2350 E. 8th St.
Open in Maps
Event contact
Chamber Staff
Register