IT Specialist

Exciting Opportunity: Information Technology Specialist

Location: Hays Office
Pay: $23.17 / hr.
Job Type: Full-Time; In-person
Why You Should Apply:
If you're passionate about IT and enjoy providing valuable support in a dynamic setting, this position is for you! Join High Plains Mental Health Center as an Information Technology Specialist and become part of a team that provides vital tech support to our staff and contracted service providers. This role is perfect for individuals looking to make a difference in the future of mental health services while leveraging their expertise in IT.
What You’ll Do:

• Provide in-person, phone, and remote technical assistance for staff.
• Handle help desk tickets, ensuring timely and effective resolutions.
• Document all work ticket activities in the management system.
• Travel onsite when necessary to resolve technical issues.
• Install and maintain hardware including PCs, printers, and other equipment.
• Ensure the security and protection of systems and ePHI.
• Conduct system maintenance, checks, and apply updates.
• Support IT projects and collaborate with the Information Systems Department.
• Manage and audit computer equipment inventory and software compliance.
• Troubleshoot and manage remote connections for Governing Board meetings.
• Develop and maintain professional relationships with all employees.

Qualifications:

• 2–4 years of experience in IT helpdesk functions.
• Working knowledge of M365 and Zoom (SQL server experience a plus).
• Strong competency in using technology, including computers, printers, scanners, and phones.
• Commitment to continuous improvement, including understanding and applying technology processes and equipment.

Why Join Us?
High Plains Mental Health Center is committed to providing the best care and services, and we know that starts with great people. Join our team and make a difference in mental health while building your career in a supportive and collaborative environment.
What We Offer:

• Competitive Pay: $23.17 / hr.
• Comprehensive Benefits Package:
  • Health insurance
  • Dental, Vision, and Life Insurance
  • Paid Time Off
  • Extended Illness Time
  • 403(b) plan
  • KPERS Retirement plan
  • Supplemental benefits (offered through Aflac)
  • Flexible Spending Accounts
  • Paid Holidays
  • Sign-On Bonus
  • And more
• Schedule: Full-time
• Work Location: In-Person

How to Apply:
Ready to take the next step in your IT career and make a difference in mental health services? We’d love to hear from you! To apply, submit the following materials to careers@hpmh.com:

• Resume
• Letter of Interest
• 3 Supervisory References

For any questions or assistance with documentation, feel free to contact us at careers@hpmh.com.
High Plains Mental Health Center – We’re Here For You!